Frequently Asked Questions
❓How does the RumBelt work?
The RumBelt combines three proven therapies—infrared heat, red light, and massage—to penetrate deep into muscles and joints, enhancing circulation, reducing inflammation, and promoting natural healing.
🔋 How long does the battery last?
On maximum settings, the RumBelt provides relief for up to 70 minutes. On lighter settings, it can last up to 160 minutes. Most users find that a single charge supports 3–6 sessions, depending on usage intensity.
🚚 Do you offer free shipping?
Yes, we offer free insured shipping on all orders. Every shipment comes with tracking and insurance for peace of mind.
🌍 Where do you ship?
We currently ship to most countries across Europe, the United Kingdom, Canada, and the United States.
If you’re unsure about your location, feel free to contact us.
👉 For more details, visit our Shipping Policy.
⏱ How long does delivery take?
Shipping typically takes 5–8 business days, depending on your location. You'll receive a tracking link once your order ships.
👉 For more details, visit our Shipping Policy.
🔁 What’s your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, you can return your order within 30 days of receiving it for a full refund.
👉 For more details, visit our Refund Policy.
💡 Is the RumBelt safe to use?
Absolutely. Our infrared technology is non-invasive, safe for daily use. However, if you have a specific medical condition, we recommend consulting your doctor before use.
🧼 How do I clean the belt?
Simply wipe the belt gently with a damp cloth. Do not machine wash or submerge in water.
🛒 Can I use it on other areas of the body?
While it’s designed for the lower back, many users also use it safely on their stomach, hips, or other areas with tension. Just make sure it feels comfortable and never too hot.
🧾 Is it covered by insurance?
Currently, the RumBelt is classified under alternative treatments and is not covered by most insurance plans.
⏳ How quickly will I see results?
Relief times can vary. Some users experience relief after just 1–2 sessions, especially for muscle tension or pinched nerves. For chronic conditions like sciatica or disc issues, noticeable improvements often occur after 2–4 weeks of consistent use.
📩 Still have questions?
No problem — you can email us at info@rumbelt.com or chat with us live using the chat icon at the bottom right of your screen. We're always here to help.